Health and Living Independent Support (HILS)

Health and Living Independent Support (HILS) delivers meals on wheels across Hampshire, 365 days a year, whatever the weather. In their words: “Every visit includes delivery of a hot meal and dessert, along with a caring wellbeing check from our Community Team Members. You can order meals as a one-off, temporarily, or for as long as you would like them.” You can also call on 0330 2000 103. “

Click here for a pamphlet giving more details about their service

Emergency planning for carers

Princess Royal Trust for Carers provide emergency planning for carers, tackling the question “Are you concerned what will happen to the person you care for if an emergency with you arises?”

They encourage carers to make an emergency plan which could provide emergency support free of charge for up to 48 hours. The idea is that this gives family, friends and neighbours time to get organised. You can contact the Princess Royal Trust for Carers on 01264 835246 to discuss how to set up your plan.

They also run monthly Carers’ Hubs and have specific links with GP surgeries. A full account of their services can be read here.

Safe and Well fire check

Safe and Well is a free home fire safety visit, tailored to an individual’s needs that can help protect you and your home from fire.

You are eligible for this visit if you are over 65 and/or who have mobility issues, meaning your ability to escape in an emergency could be hindered.

Follow this link for more information and their referral form

https://www.hantsfire.gov.uk/safety/home-safe-home/safe-and-well/safe-well-visit-referral/

Getting help to stay at home

I recently spoke to a member who had some simple improvements done at home which made it much easier for her husband to cope. Most obviously this was a wide step and a sturdy handrail at the front door.

She had “got the ball rolling” by calling Adult Social Services and that call led to a visit from an occupational therapist within a few days (and this was during the lockdown). She recommended some improvements which were completed promptly. It also led to some visits by a physiotherapist. So , just one phone call reaped rewards!

This was in Hampshire and the contacts are adult.services@hants.gov.uk Telephone : 0300 555 1390

I don’t have any information about how good the equivalent service is in Surrey. The contact details are as follows : contactcentre.adults@surreycc.gov.uk or call 0300 200 1005

Camberley Care; help with transport

The Camberley Care website describes their service as follows : “The core of the service is the provision of a car transport service to provide reliable, safe and low-cost car services. Our team of volunteer drivers can take clients to and from doctors, dentist, hospital and other medical appointments; clinics and day centres, opticians, hairdressers, visits to family and friends and social events. Please contact our office team for further information : 01276 707 696 or click here to email

You may also like to look at their website https://camberleycare.org/

Post updated : 29/9/2025

Library books direct to your home

• Home Library Service runs in Hampshire and wherever you live in the county you can have your library materials delivered to you on a regular basis, by one of a team of specially recruited volunteers. Contact 0300 555 1387 or library@hants.gov.uk for more details.

• The equivalent library service in Surrey is called Library Direct Home Service. Contact details are libraries@surreycc.gov.uk or phone 01483 543599

RVS Home Help scheme


Here is some information from Rushmoor Voluntary Service about their RVS Home Help Scheme.

“The scheme offers “practical help with light housework and shopping – helping people to remain independent at home for as long as possible. It is a not for profit service set up to provide light housework and shopping to frail and elderly people living in Farnborough, Aldershot and parts of Hart. Referrals for the service can be made by individuals, family members or from GPs, Social workers and other agencies. Our priority is to offer the service to the most frail and elderly to enable people to remain independent and in their own home for as long as possible. RVS Home Help is a ‘paid for’ service charged at  £20.40 per hour.”

Information updated 29/9/2025

Click here for more information